Backstory

Waiterio was crafted with the sole aim of making restaurant management an economically viable and quick task for budding restaurateurs and other food business owners.

Available across all leading app stores, Waiterio makes the life of waiters and cooks easier. It helps with speeding up the pace of taking orders from the customers. Also, it smoothens the kitchen communication. The kitchen receives the orders as soon as the waiters take them. The app is recommended for any waiter and cook who doesn't want to fumble around with pen and paper.

Ever since its inception, Waiterio has been creating ripples in the restaurant POS industry and is proving to be a state-of-the-art tool for owners, managers and waitstaff.

Affordability

While most of the leading POS tools charge a bomb, Waiterio goes easy on the pocket with its customised and flexible plans.

Reporting

Check the revenues and discover which dishes are doing great and which ones should be removed from the menu.

Collaboration

Invite your colleagues to use Waiterio so orders and menu are automatically shared. Teamwork check.

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Why Choose Waiterio Restaurant POS?

.. Because of its awesome features!
  • Easy menu customization. You can add different items, categories and photos as needed.
  • Table management. You can see the map of your restaurant tables and assign orders directly.
  • Quick kitchen communication. Take an order from the customer and it will be send to all other co-workers (waiters and cooks).
  • Receive payments online. Your customers don't have to worry about keeping cash in their pockets all the time.
  • Organize the orders. Take full control of your orders by deciding which item will be served first.
  • Bill splitting. Waiterio is a one-of-its-kind POS for restaurants that allows customers to split bills.
  • Reporting. Focus on your best selling items and generate weekly or monthly reports as needed.
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How Does It Work?

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Affordable Price

Download and use the app for free. You can add 100 orders per month while the using the app for free. If you want to have more orders, following is our pricing model.

Free

 
  • 100 Orders Per Month

$19/Month

Extra Small
  • 300 Orders Per Month

$39/Month

Small
  • 600 Orders Per Month

$59/Month

Medium
  • 1000 Orders Per Month

$99/Month

large
  • 1500 Orders Per Month

$159/Month

Extra Large
  • Unlimited Orders Per Month

Meet the Team

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Giorgio Zamparelli
Founder
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Saud Punjwani
Full Stack Engineer
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Disha Mandaar
Digital Specialist

Frequently Asked Questions

How much does it cost?

All restaurants come with a Free plan that allows up to 100 orders (tables served) per month.

In order to take more orders you will need to subscribe to a monthly paid plan.

You can find out about the monthly plans available for your currency by navigating to https://www.waiterio.com/plans after having logged in.

You can review, subscribe, unsubscribe, upgrade and downgrade from any plan on your own from within the Waiterio app by following these steps:

  1. Open Waiterio app and login
  2. Scroll right until you reach the RESTAURANT tab
  3. Tap on Subscription
  4. You will see all available plans for your currency
  5. You can subscribe/cancel/upgrade/downgrade to a plan by clicking on the green/red button shown at the bottom of each plan

Find out more information on our Documentation

How can I give discounts?

Waiterio allows you to give discounts to a customers

Follow these instructions to give a one-time discount:

  1. Open the Waiterio app and login
  2. Create a new order with some items
  3. Navigate to the ORDERS tab
  4. Click on the icon that looks like 3 vertical dots on the top right corner of the order you created and choose Payment from the popup menu
  5. NOTE: Users with roles ADMIN, OWNER, MANAGER and CASHIER should see a button PAY on each order that allows them to navigate faster to the Payment screen
  6. You should be now in the Payment screen
  7. Click on the icon on the top right corner that looks like a percentage % sign on an arrow pointing down
  8. You can give a percentage discount (ex 10%) or a fixed discount (ex 5$).

It's currently not possible to create permanent discounts to re-use across multiple paying customers.

How to add a staff member?

Follow these steps to invite a co-worker to join your restaurant:

  1. Open Waiterio app and login
  2. Scroll right to switch to the STAFF tab
  3. Tap the button INVITE STAFF MEMBER
  4. Enter the email that your co-worker will use to login in Waiterio
  5. Enter the role you want him/her to be granted
  6. Tap the Invite button
  7. Your co-worker should receive an invitation email
  8. The co-worker needs to Sign Up to Waiterio using the same email you used to invite him/her

Find out more information on our Documentation

How to connect a cash drawer?

Waiterio supports the automatic opening of cash drawers.

A cash drawer needs to be connected to a thermal printer with an old telephone cable of type RJ11 or RJ45. A telephone cable of type RJ11 or RJ45 is different from an Ethernet network cable even though they have a similar shape.

If your thermal printer has two ports for the cash drawer cable than you should use PORT 1.

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