Waiterio - Restaurant POS

Waiterio’s initial FREE Plan allows restaurant owners to use the app for no cost up to 100 orders (tables served) per month.

For using the app to take more orders, you will need to subscribe to our monthly paid plan. Read more about the pricing

Yes. Waiterio restaurant POS app gives you the freedom to subscribe, review, unsubscribe, upgrade and downgrade from any plan on your own. You can follow these simple steps:

1. Open the app and login
2. Scroll right until you reach the RESTAURANT tab

You can review, subscribe, unsubscribe, upgrade and downgrade from any plan on your own from within the Waiterio app by following these steps:

1. Tap on Subscription
2. You will see all available plans for your currency
3. You can subscribe/cancel/upgrade/downgrade to a plan by clicking on the green/red button shown at the bottom of each plan

Find out more information on our Documentation

Yes, our point-of-sale app for restaurants is crafted to encourage collaboration and open communication within the staff. You can add waitstaff, managers and other members by following the below mentioned steps:

1. Login on the Waiterio app
2. Scroll right to switch to the STAFF tab
3. Tap the button INVITE STAFF MEMBER
4. Enter the email that your co-worker will use to login in Waiterio
5. Enter the role you want him/her to be granted
6. Tap the Invite button
7. Your co-worker should receive an invitation email
8. The co-worker needs to Sign Up to Waiterio using the same email you used to invite him/her. As soon as this is done, the app dashboard will be visible for use.

Find out more information on our Documentation

Your customers love discounts and Waiterio absolutely allows you to keep them happy by offering discounts. Follow these instructions to give a one-time discount:

1. Open the Waiterio app and login
2. Create a new order with some items
3. Navigate to the ORDERS tab
4. Click on the icon that looks like 3 vertical dots on the top right corner of the order you created and choose Payment from the popup menu

NOTE: Users with roles ADMIN, OWNER, MANAGER and CASHIER should see a button PAY on each order that allows them to navigate faster to the Payment screen

1. You will now see the PAYMENT screen
2. Click on the icon on the top right corner that looks like a percentage % sign on an arrow pointing down
3. You can give a percentage discount (ex 10%) or a fixed discount (ex 5$).

Currently, Waiterio does not allow you to create permanent discounts to re-use across multiple paying customers.

Yes, Waiterio POS allows the use of thermal printers that support ESC POS protocol for printing bills, daily reports. It also allows you to export reports to .csv and print them further.

Waiterio supports the automatic opening of cash drawers. A cash drawer needs to be connected to a thermal printer with an old telephone cable of type RJ11 or RJ45. A telephone cable of type RJ11 or RJ45 is different from an Ethernet network cable even though they have a similar shape.

If your thermal printer has two ports for the cash drawer cable than you should use PORT 1.

You can use Waiterio as a restaurant POS for almost any food business. It is currently being used in several cafes, restaurants, breweries, food trucks, pubs, and bistros across the globe.

Waiterio works seamlessly on phones, tablets and computers. It is available to download on Windows, macOS, Linux, Android and iOS. To download on a device of your choice, visit Downloads.

We’re highly concerned about our user’s privacy. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.