What is Waiterio?

Waiterio is the fastest way to handle restaurants' orders. Make your restaurant paperless and the life of your waiters and cooks easier

Invite co-workers

Invite your colleagues to use Waiterio so orders and menu are automatically shared. Teamwork check.

Print invoices

Print orders and invoices with any thermal printer.

Reports

Check the revenues and discover which dishes are doing great and which ones should be removed from the menu.

drive05

Awesome Features

  • Customize your menu. Add your own categories and items with photos.
  • Manage the tables. You can see the map of your restaurant tables and assign orders directly.
  • Take an order from the customer and it will be send to all other co-workers (waiters and cooks).
  • Take full control of your orders by deciding which item will be served first.
  • Receive payments online. Your customers don't have to worry about keeping cash in their pockets all the time.
  • Customers can split the bill.
  • Check your daily sales and reports. Focus on your best selling items.
drive02 drive02

Great Screenshots

142388
189
2435
1446

Affordable Price

Download and use the app for free. You can add 100 orders per month while the using the app for free. If you want to have more orders, following is our pricing model.

Free

BASIC
  • 100 Orders Per Month

$19/Month

Extra Small
  • 300 Orders

$39/Month

Small
  • 600 Orders

$59/Month

Medium
  • 1000 Orders

$99/Month

large
  • 1500 Orders

$159/Month

Jumbo
  • Infinite Orders

Meet the Team

#
Giorgio Zamparelli
Founder
#
Saud Punjwani
Full Stack Engineer
#
Disha Mandaar
Digital Specialist

Frequently Asked Questions

How much does it cost?

All restaurants come with a Free plan that allows up to 100 orders (tables served) per month.

In order to take more orders you will need to subscribe to a monthly paid plan.

You can find out about the monthly plans available for your currency by navigating to https://www.waiterio.com/plans after having logged in.

You can review, subscribe, unsubscribe, upgrade and downgrade from any plan on your own from within the Waiterio app by following these steps:

  1. Open Waiterio app and login
  2. Scroll right until you reach the RESTAURANT tab
  3. Tap on Subscription
  4. You will see all available plans for your currency
  5. You can subscribe/cancel/upgrade/downgrade to a plan by clicking on the green/red button shown at the bottom of each plan

Find out more information on our Documentation

How can I give discounts?

Waiterio allows you to give discounts to a customers

Follow these instructions to give a one-time discount:

  1. Open the Waiterio app and login
  2. Create a new order with some items
  3. Navigate to the ORDERS tab
  4. Click on the icon that looks like 3 vertical dots on the top right corner of the order you created and choose Payment from the popup menu
  5. NOTE: Users with roles ADMIN, OWNER, MANAGER and CASHIER should see a button PAY on each order that allows them to navigate faster to the Payment screen
  6. You should be now in the Payment screen
  7. Click on the icon on the top right corner that looks like a percentage % sign on an arrow pointing down
  8. You can give a percentage discount (ex 10%) or a fixed discount (ex 5$).

It's currently not possible to create permanent discounts to re-use across multiple paying customers.

How to add a staff member?

Follow these steps to invite a co-worker to join your restaurant:

  1. Open Waiterio app and login
  2. Scroll right to switch to the STAFF tab
  3. Tap the button INVITE STAFF MEMBER
  4. Enter the email that your co-worker will use to login in Waiterio
  5. Enter the role you want him/her to be granted
  6. Tap the Invite button
  7. Your co-worker should receive an invitation email
  8. The co-worker needs to Sign Up to Waiterio using the same email you used to invite him/her

Find out more information on our Documentation

How to connect a cash drawer?

Waiterio supports the automatic opening of cash drawers.

A cash drawer needs to be connected to a thermal printer with an old telephone cable of type RJ11 or RJ45. A telephone cable of type RJ11 or RJ45 is different from an Ethernet network cable even though they have a similar shape.

If your thermal printer has two ports for the cash drawer cable than you should use PORT 1.

drive02 drive02

Latest Blog Post